The Scan Team Report for NCHRP Project 20-68A, Scan 12-04, Advances in Transportation Agency Knowledge Management is now available from TRB: PDF (3.7 MB). Read more about the report at TRB. The purpose of this scan was to identify and document successful KM practices and identify additional needs to advance KM in transportation agencies.
Denise Bedford defined the 10 facets of knowledge management (KM) in Bedford (2012). These facets can be valuable in describing what KM is and support classification of materials in the topic of KM.